Delivery & Returns
Delivery
We currently deliver within the United Kingdom only.
All orders are shipped from our UK warehouse, so you can expect fast, reliable delivery every time — no long waits, no overseas delays.
-Standard Delivery: 2–3 working days
-Next Day Delivery: Available at checkout
Orders are processed within 1 working day, and you’ll receive tracking details as soon as your order is on its way.
We work with trusted UK couriers to ensure your order arrives safely and on time.
Returns
We want you to feel confident ordering from us.
If something isn’t quite right, you can request a return within 14 days of delivery, as long as items are unused, unopened, and in their original condition.
For hygiene reasons, we’re unable to accept returns on opened products — this ensures every customer receives items that are completely fresh and untouched.
How to Return
To start a return, simply email us at [your email] with your order number — our team will guide you through the process.
We aim to make returns as smooth and straightforward as possible.
-Return shipping is the responsibility of the customer
-We recommend using a tracked service for peace of mind
Once your return is received, your refund will be processed within 5–7 working days to your original payment method.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours with a photo, and we’ll resolve it quickly.
We stand behind every order — if something goes wrong, we’ll make it right.